Software & Services
RIP, Colour and After-Sales Support
The part of the job you don't see: ONYX RIP for colour-managed, automated print-and-cut, and authorised HP Care Pack and Roland DG service from DPI's certified engineers.
- ONYX RIP
- HP Care Pack Services
- Roland DG Service
- Installation & Training
In This Category
- ONYX RIP Software | Colour & Print-and-Cut
- Service & Support | HP Care Pack · Roland DG
- Installation & Training | In-House
- Finance: 0% Instalment & Trade-In | 6 · 12 · 24 mo
Everything in Software & Services
Software and Service Around Every Machine
RIP software, authorised service, installation and finance — the support layer behind every printer and cutter we supply.
RIP & Workflow Software
ONYX RIP Software
ONYX is professional RIP (raster image processor) software. It turns your design files into printer-ready output with accurate, repeatable colour, then runs the production workflow: job queues, hot folders, nesting to save media and print-and-cut that sends cut paths straight to your cutter.
- Best For: Colour-critical brand graphics, high-volume sign and display production, fine art and photo reproduction, and print-and-cut stickers and decals.
- The Range: ONYX RIPCenter for a first printer; PosterShop for a full single workstation; Thrive for networked multi-printer shops with ColorCheck.
- Why DPI: Installed and set up with your printers and cutters by DPI’s engineers, with operator training.
- Colour Management
- Print-and-Cut
- Nesting
- Automation
- ColorCheck
Popular: ONYX RIPCenter ONYX PosterShop ONYX Thrive
HP Care Pack · Roland DG Service
Service & Support
DPI is the authorised service provider for HP Care Pack Services and Roland DG Service. Our certified engineers handle onsite repair, preventive maintenance and genuine parts, with SLA response options from next-business-day to same-day, so your printers and cutters keep producing.
- Best For: Print shops that cannot afford downtime, new installations that need operator training, and machines due for preventive maintenance.
- Covers: HP Care Pack extended coverage and remote monitoring for HP Latex printers; Roland DG Service with Roland-certified technicians, onsite assistance and genuine parts.
- Contact: support@dpitechnology.com · +60 3-9171 3388 · Mon–Fri 9:00 am–5:30 pm
- SLA Response
- Remote Monitoring
- Onsite Repair
- Genuine Parts
- Preventive Maintenance
Contact: support@dpitechnology.com +60 3-9171 3388
Every Machine We Sell
Installation & Training
In-House Certified Engineers
In-house certified engineers install your printer or cutter and train your operators at installation.
- Installation
- Operator Training
- Troubleshooting
- Maintenance
Covers: Printers Cutters About DPI
Explore Installation & Training
Qualifying Purchases
Finance & Trade-In
0% 6 · 12 · 24 MONTHS
Plus Trade-In on Eligible Used Printers
0% instalment plans over 6, 12 or 24 months, and trade-in on eligible used printers.
- 0% Instalment
- 6 Months
- 12 Months
- 24 Months
- Trade-In
See: Finance FAQ Ask About Trade-In
Questions
Software & Service FAQ
What Is RIP Software and Why Do I Need It?
RIP (raster image processor) software turns your design files into printer-specific instructions — colour management, halftoning, resolution and ink. It keeps colour accurate from job to job and runs the workflow: job queues, hot folders, nesting to save media, and print-and-cut that sends cut paths to your cutter.
Which ONYX Edition Should I Start With?
RIPCenter suits your first wide-format printer; PosterShop adds a second RIP processor and full finishing tools on one workstation; Thrive suits multi-printer shops that need a networked workflow and ColorCheck colour control. Tell us your printers, cutters and daily volume and we'll recommend one.
What Do HP Care Packs Cover?
HP Care Packs give extended coverage, remote monitoring, onsite repair by certified technicians and guaranteed SLA response times, with tiers from next-business-day to same-day response. DPI is the authorised service provider for HP Care Pack Services in Malaysia.
How Do I Book a Service Visit?
Email support@dpitechnology.com or call +60 3-9171 3388, Monday to Friday, 9:00 am–5:30 pm. Tell us your printer or cutter model and what's happening, and our service team will arrange the visit.
Still Deciding?
Not Sure Which Edition?
Tell us your printers, cutters and daily volume. We'll recommend the right ONYX edition and service plan.
WhatsApp +60 16-360 3588 · Mon–Fri 9:00 am–5:30 pm